• We are looking for a highly skilled and customer-focused CSR to join our team.

• The ideal candidate must have experience working in a taxi call center environment. • And should be familiar with various dispatch systems. • You will be responsible for handling customer inquiries, processing ride requests, resolving issues, and ensuring excellent customer satisfaction. • Handle inbound and outbound calls from customers efficiently • Book taxi rides, provide fare estimates, and assist with ride-related queries • Resolve customer complaints and issues professionally • Ensure a smooth and efficient communication flow between customers and drivers